Heirloom Privacy Policy

1. Information We Collect

We collect information about you in the following ways:

a. Information You Provide to Us: Account info, content you submit, and Loom-related activity data.

b. Information We Collect Automatically: Log data, usage data, and cookie tracking.

c. Information We Receive from Third Parties: Includes account data from linked third-party services.

2. How We Use Information

• Provide, maintain, and improve the Services.
• Send updates, alerts, and technical notices.
• Respond to comments and provide support.
• Monitor trends and detect fraud or abuse.
• Deliver personalized content and ads.
• Facilitate contests, promotions, and rewards.

3. How We Share Information

• With Your Consent: Shared at your request.
• With Service Providers: Who work on our behalf.
• For Legal Reasons: Compliance with laws or safety concerns.
• Business Transfers: In case of a merger or acquisition.

4. Protecting Your Information

• Encryption: We encrypt sensitive information online.
• Access Controls: Limited access to necessary personnel only.
• Monitoring: Regular security audits and practice reviews.

5. Protecting Internal Loom Data

• Data Segmentation: Loom data is isolated per group.
• Access Control: Strict permissions applied to Loom content.
• Confidentiality: Members must agree to confidentiality terms.
• Audits: We conduct regular security checks on Loom data.

6. Your Choices

• Update or delete your account information anytime.
• Adjust your cookie preferences via browser settings.
• Opt out of promotional communication via unsubscribe links.

7. Children's Privacy

We do not knowingly collect data from children under 13. If discovered, we delete the data promptly.

8. Changes to This Policy

We may revise this policy periodically. Updates will be reflected by the effective date at the top. Continued use of Heirloom constitutes acceptance.

9. Contact Us

If you have any questions about this Privacy Policy, reach out to:

Heirloom, Inc.
heirloom.connect@gmail.com